Australian Embassy
Algeria, Chad, Mauritania, Monaco, Morocco

Information on Visa, Citizenship and Migration to Australia

Information regarding Visas and Citizenship

The Australian Embassy in Paris, France does not process visa or citizenship applications. For clients resident in France or Monaco visa processing is undertaken electronically through the online ‘eVisa’ service, or by processing centres in Australia, or by the immigration office at the Australian Embassy in Madrid, Spain.

Clients resident in Africa are not processed by the Embassy in Paris or the immigration office in Madrid. Residents of Algeria and Morocco should apply at the Cairo Office, see Residents of Congo and Central African Republic should apply at the Nairobi Office, see

You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.

What's new?

The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. For more information visit the Department Immigration and Border Protection’s website.

Planning a holiday in Australia?

If you hold a passport from the European Union, Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland or Vatican City you can apply electronically free of charge for a visa to visit Australia for a holiday.

Holiday Information

Visa and Citizenship information

The Department of Immigration and Border Protection (DIBP) provides a website with information about Australian visas and citizenship. This information is available in English.

This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types there are checklists and step-by-step guides to help you make your application.


For telephone assistance please contact the European Service Centre on the following numbers
+44 207 420 4835  (en francais from 10am to 1pm) (France time)
+44 207 420 3690 (in english from 2 to 5pm) (France time)

Immigration Office Madrid, Spain

The immigration office in Madrid processes the following visas for clients resident in Andorra, Belgium, France, Luxembourg, Monaco, Portugal, and Spain. 

  • Visitor visas (for passport holders who cannot apply online)
  • Working Holiday Maker visas (for passport holders who cannot apply online)
  • Short Stay Business visas (for passport holders who cannot apply online)
  • Transit Visa
  • Student Visas (for passport holders who cannot apply online)
  • Temporary Work Visas
  • Resident Return Visas
  • Partner Migration
  • Child Migration
  • Other Family Migration

For further information please refer to the Madrid website: 

Citizenship by Descent processing office London, UK

The immigration office in London processes citizenship by descent applications for clients resident in Andorra, Ascension Island, Austria, Belgium, Bosnia Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Faeroe Islands, Falkland Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Israel, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Saint Helena, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City.

For further information please refer to the London website:

Contact Us 

To ensure you have the quickest, most efficient service, we encourage you to use the information already available on our website. The vast majority of queries are addressed there and that is the most effective way for you to get the information you require.

Our website also contains a range of online tools that will help you find the information you need quickly and in line with your specified circumstances and needs. In some cases, you may be able to proceed directly to online application lodgement.

If after accessing our website you have further questions or require additional information, you may wish to contact the Europe Service Centre (ESC) for assistance. The ESC is a multi-lingual client contact centre based in London which provides information about Australian visas and citizenship.

The easiest way to contact the ESC is to use our web based client enquiry form.

You may also contact the ESC by telephone. For further information about our service times and country specific phone numbers, please click here.

At times, due to high call volumes, you may find it difficult to get through to the ESC. In such cases, we encourage clients to access the information required on our website. If, after consulting the website, you still require information, you may also use the online enquiry form.

Biometrics Collection in France

Clients resident in France, regardless of nationality, applying for a visa on a paper form are required to provide a digital facial image and fingerprint scan, this is known as biometrics. Some persons are exempt from providing biometrics, for example Heads of State and accredited diplomats. For more information on biometric collection please refer to the link below.

Clients who are eligible for and are then granted an online ‘eVisa’ do not need to provide biometrics. All European passports are eligible to apply for online visas.

See: Biometrics Collection Process

The biometrics collection centre in Paris is located in:

UK Visa Application Centre
56 Rue de Châteaudun
Paris 75009

Visa Application Centre Hours:

8:30am to 3:00pm, Monday to Friday (except for public holidays).

If you are applying for an Australian visa, you DO NOT have to make an appointment in advance.

For further information, please refer to the following website: