Passport Services - Adult Mail-in Applications (PC7)

Create an account on the Australian Passports Office website and follow the prompts to generate a form. As you fill in the form, it will generate a list of required supporting documents you will need to provide us.

Print: You may need to adjust your print settings so that the top/bottom of the pages are not cut off, especially the barcodes and the Office Use Only section at the bottom.

Sign: make sure you sign with a black ballpoint pen inside the white box. If part of your signature is outside the box, or if you use a felt tip pen or marker, your application will be rejected.

Date: Use Australian date format (DD/MM/YYYY). Signatures are valid for six months only. An application signed more than six months ago cannot be accepted.

Please do not use white-out or correction fluid. If you have made a mistake, please edit the form on the Australian Passports Office website and reprint the form.

Make sure all sections are signed before your interview.

You will need two biometric passport photos which are less than six months old, and must not have been digitally retouched.

Please review the photo requirements and camera operator guidelines, before using a photobooth or going to a photographer.

If you decide to go to a photographer, please discuss the requirements with them and request the unedited digital format of your picture along with the hard copies.

Write your name on the back of one photo in black ink. Ensure no ink is smudged. We recommend you put something under the photo when you do this so your pen does not leave marks on the photo side.

Do not attach the photos with paperclips, staples, tape or glue. Leave them loose and we will affix them to your form.

The most common reason for delays in applications is non-compliant photos. For this reason, we suggest that you check:

• the photos are printed on glossy photo paper, printed at the highest resolution.
• the camera being used has clean and well calibrated lenses. Photos which are even slightly blurry will be rejected
• the photos are not printed by an injket printer (dye sublimation is acceptable)
• the image is well lit so that there are no shadows from your ears/head/hair, and the lighting across your face is even. (You should avoid highlighter cosmetics that cause shine on the face.)
• glasses are not being worn in the photos
• the background is white or a very light grey. The photos will be rejected if the background is too dark or has shadows.

If you usually cover your head for religious reasons, then you can wear the covering in your passport photo. Religious head coverings have to be plain, without patterns (even small patterns), and be worn in a way that shows your face from the bottom of the chin to the top of the forehead. The edges of your face on either side also have to be visible.

If you can’t meet these photo guidelines because of a medical condition, you’ll need to show us a medical certificate or fill in a declaration form that explains why.

See the Passport Office website for further guidance.

Send us your application with all the below:

• completed and signed application form.
• two biometric passport photos
• optionally, include a prepaid envelope for us to mail your passport back to you.
  We recommend one which has a tracking number. An envelope can also be provided for AUD8, or you can collect the passport in-person at the embassy.

You do not need to provide any other documentation, such as your birth certificate, your citizenship certificate, or your current passport.

When you’ve completed your application, send us your application by registered post to:
 Passport Office
 Australian Embassy
 4 rue Jean Rey
 75724 Paris Cedex 15

It is important that you:

• do NOT fold your application
• do NOT use staples, paper clips or anything else that may damage your photos

The passport fee must be paid before the application can be processed. We only accept Visa and Mastercard payments. Once we receive your application, we will send you a payment form to process the payment.

You will know we are working on your application once you see the charges appear on your credit/debit card statement.

Please allow 4-6 weeks to receive your new passport after payment has been processeed. This timeline may extend if there are errors in your application. Please factor in these timeframes before you make travel plans.

You can continue to use your current passport while your new one is being processed. Be aware that your current passport will automatically expire 21 days after your new passport arrives.

Once your passport arrives, we will contact you to collect it from the Embassy, or we will post it to you via your prepaid envelope, or we can post it via registered mail for AUD8.