Passport Services

In-person applications

Eligibility:

• First adult passport;

• First child passport;

• Emergency passport;

• Ineligible to apply by post (see other eligibility rules)

You can start the application online at Passports.gov.au, then book an appointment with us here.

On the day of your appointment, please bring your printed form, biometric photos and all other required additional documents with you.

Adult renewals by post

Eligibility:

Adults (18 years and over)

For a renewal, you will need a passport that:

• was issued when you were aged 16 or older
• was issued on or after 1 January 2006
• had, when it was issued, at least two years’ validity
• has your current name, date of birth, place of birth and gender, and
• has not been reported lost, stolen, or cancelled

If you do not meet all the above criteria, you need to lodge in-person.

Child renewals by post

Eligibility:

Children (aged 15 or below) 

• the child must have previously held an Australian passport

Children aged 16-17 are not eligible for postal renewals. They are eligible to apply for their first adult passport in-person.

Emergency Passports

The current processing time for full-validity passports is 6 weeks. They are processed and printed in Australia. 

If you have immediate travel needs, you may apply for an Emergency passport.

The current processing time for an Emergency passport is 2 working days. They are printed locally.

There are restrictions on using Emergency passports in some countries. We advise you check with your destination country ahead of time to see if they will accept your emergency passport.

You can also apply for a full-validity passport at the same time as you apply for an Emergency Passport and receive the full-validity passport when you return home.

Learn more

Processing Times

Please allow 6 weeks to receive your new passport after successful lodgement.

Make sure you have all the relevant documents and that your passport photos are of high quality and are in accordance with guidelines before your appointment / submitting your application.

Do you want to enquire about your passport application? The Australian Passports Office has some additional guidance.

Passport Fees

A fee is payable upon lodgement of the passport application and can be paid in Australian Dollars. We accept card payment over the counter, or we can send you a payment form. We do not accept payments by cash or cheque.

Fees applicable for passport applications are set in Australia in accordance with the Australian Passports (Application Fees) Act 2005.

Lost or Stolen Passports

If your passport is lost or stolen, you must tell us. Call us on +33 1 40 59 33 00 or send us an email as soon as you can. You should also make a police report.

We will cancel your passport immediately to prevent identity criminals from misusing your passport. Please note that even if you find your passport after its cancelled, you will not be able to use it.

FAQ and resources

For additional questions about passport photos, guarantors, first-time passports, and more, please see our FAQ page. If you cannot find the answer to your question, send us an email.